Terms of service

OVERVIEW
Welcome to Anorama! The terms "we", "us", and "our" refer to Anorama AB. Anorama AB operates this store and website, including all related information, content, features, tools, products, and services, to provide you as a customer with a tailored shopping experience ("Products and Services"). Anorama AB operates the Products and Services using services from Shopify, and we also use complementary services from third-party fulfillment and supply partners to fulfill orders.
The following rules and terms, together with any policies referred to herein (these "Terms of Service" or "Terms"), outline your rights and obligations when using the Products and Services.
Please read these Terms of Service carefully, as they contain important information about your legal rights and cover areas such as disclaimer of warranties and limitation of liability.
By visiting, interacting with, or using our Products and Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms of Service or our Privacy Policy, you must not use or access our Products and Services.

SECTION 1 – ACCESS AND ACCOUNT
By agreeing to these Terms of Service, you represent that you are at least the age of majority in the country where you reside, and that you give us your consent to allow any of your minor dependents to use our Products and Services on devices that you own, purchase, or manage.
To use our Products and Services, including visiting or browsing our online store or purchasing our products, you may be asked to provide certain information, such as your email address, as well as billing, payment, and shipping information. You represent and warrant that all information you provide in our store is accurate, current, and complete, and that you have all necessary rights to provide this information.
You are solely responsible for maintaining the security of your login credentials and for all activity that occurs under your account. You may not transfer, sell, assign, or license your account to any other person.

SECTION 2 – OUR PRODUCTS
We have made every effort to provide an accurate representation of our products and services in our online stores. Please note, however, that the colors or appearance of the products may differ from how they are displayed on your screen, depending on the type of device you use to access the store, as well as your device's settings and configuration.
We do not guarantee that the appearance or quality of any products or services you purchase will meet your expectations or be identical to those depicted or reproduced in our online stores.
All descriptions of products are subject to change at any time without notice, at our sole discretion. We reserve the right to discontinue or stop the fulfillment of an order at any time, and to limit the quantities of any products we offer to any person, geographic region, or country, depending on the product.

SECTION 3 – ORDERS
When you place an order, it constitutes an offer from you to purchase the goods specified in the order. Anorama AB reserves the right to accept or reject your order. Please review your order carefully before submitting it. We may have limited opportunities to accommodate modification or cancellation requests after the order has been accepted.
If we are unable to accept, deliver, or fulfill your order (e.g., due to stock shortages or other delivery obstacles), we will notify you without undue delay. If an order cannot be fulfilled, we may cancel it and, where applicable, refund the payment. We will contact you via the email address and/or phone number provided at the time of order.
Your purchases are subject to our Return and Refund Policy, including any exceptions and terms applicable to returns, exchanges, and refunds. Furthermore, mandatory statutory rights always apply to consumer purchases (e.g., the right of withdrawal under applicable law).
You certify that your purchases are made for personal or household use and not for the purpose of reselling the goods. If you make a purchase for commercial purposes or resale, we may need to contact you to ensure that the correct terms are applied.

SECTION 4 – PRICES AND BILLING
Prices, discounts, and promotions are subject to change without notice. The price charged for a product will be the price in effect at the time the order is placed and will be set out in your email order confirmation. Unless otherwise explicitly stated, stated prices include value-added tax (VAT). Any shipping, handling fees, and other additional charges will be indicated at checkout and/or in connection with order placement.
Prices listed in our online store may differ from prices offered through other sales channels. We may from time to time offer promotions that may affect pricing, which are governed by specific promotional terms. If there is a conflict between the terms of a promotion and these terms, the promotional terms shall apply.
You agree to provide current, complete, and accurate purchase and payment information, as well as relevant contact details, for all purchases made in our store. You agree to promptly update such information when necessary to enable us to complete your transactions and contact you as needed.
You represent and warrant that (i) the payment information you provide is true, correct, and complete, (ii) you are duly authorized to use the designated payment method for the purchase, and (iii) you will pay the amounts charged for your purchases, including, where applicable, shipping and handling fees as well as any applicable taxes.

SECTION 5 – SHIPPING AND DELIVERY
We do our best to deliver within the specified delivery times. All delivery times are estimates. Since our products are made to order (Print on Demand), a production time applies before the item is shipped. If a delivery is significantly delayed, you as a consumer have the right to cancel the purchase at no cost.
We are not responsible for delays caused by couriers, customs clearance, or other events beyond our control. In sales to consumers, we bear the risk during transport until the product has been delivered to you or your designated agent.

SECTION 6 – INTELLECTUAL PROPERTY
Content on our online store, including but not limited to trademarks, texts, views, images, graphics, product reviews, video and audio, as well as the design, selection, and arrangement thereof, is owned by Anorama AB, its affiliates, or licensors and is protected by applicable intellectual property laws.
These terms permit you to use the online store and its content solely for personal, non-commercial use. You must not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on the online store without our prior written consent. Except as expressly stated herein, nothing in these terms shall authorize or be construed as authorizing a license or any other rights to you under any patent, trademark, copyright, or other intellectual property of Anorama AB, Shopify, or any other supplier. Unauthorized use of the online store or its content may violate applicable intellectual property laws. All rights not expressly granted herein are reserved by Anorama AB.
Names, logos, product and service names, designs, and slogans for Anorama are trademarks of Anorama AB or its affiliates or licensors. You must not use such marks without the prior written permission of Anorama AB.
Shopify's name, logo, product and service names, designs, and slogans are trademarks of Shopify. All other names, logos, product and service names, designs, and slogans on the online store belong to their respective owners.

SECTION 7 – OPTIONAL TOOLS
You may be provided with access to features and tools offered by third parties through the online store. We neither monitor nor have any control over these tools, nor do we contribute to them.
You acknowledge and agree that we provide access to such tools ”as is” and ”as available”, without any warranties, representations, or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of such optional third-party tools.
Any use of optional tools offered through the online store is entirely at your own risk. You are responsible for ensuring that you are familiar with and approve of the terms on which the tools are provided by the respective third-party provider(s).
We may also, in the future, offer new features through the online store. Such new features shall be deemed to be included in the online store and subject to these terms.

SECTION 8 – THIRD-PARTY LINKS
The Services may contain materials and hyperlinks to websites provided or operated by third parties (including any embedded third-party functionality). We are not responsible for examining or evaluating the content or accuracy of any third-party materials or websites you choose to visit. If you choose to leave the Services to access these materials or third-party websites, you do so entirely at your own risk.
We are not liable for any harm or damages related to your access to any third-party website, or your purchase or use of any goods, services, resources, or content made in connection with any third-party website. Please review carefully the third party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products and services should be directed to the third party.

SECTION 9 – RELATIONSHIP TO SHOPIFY 
Anorama is powered by technology from Shopify Inc., which enables us to provide the Services to you. However, all sales and purchases you make as a customer in our Store occur directly between you and Anorama. By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of the sales between you and Anorama, including any damages, losses, or claims resulting from the purchase of our products and services. You hereby expressly release Shopify and its affiliates from any and all liability arising from or in connection with your purchases and transactions with Anorama.

SECTION 10 – PRIVACY POLICY 
All personal data provided through the Services is subject to our Privacy Policy, and certain personal data may be subject to Shopify's privacy policy, which can be read here. By using the Services, you acknowledge that you have read these privacy policies.
As Shopify hosts the Services, Shopify collects and processes personal data regarding your access to and use of the Services in order to provide and improve the Services for you. Information you submit to the Services will be transferred to and shared with Shopify and third parties, which may be located in countries other than where you live, for the purpose of providing services to you. Please read our Privacy Policy for more information on how we, Shopify, and our partners use your personal data.

SECTION 11 – FEEDBACK
If you submit, upload, post, email, or otherwise transmit ideas, suggestions, feedback, reviews, offers, plans, or other content (collectively called ”feedback”), you grant us a perpetual, global, sublicensable, royalty-free license to use, reproduce, modify, publish, distribute, and display such Feedback in any medium for any purpose, including for commercial use. For example, we may use our rights under this license to operate, provide, evaluate, improve, and promote the Services, and to fulfill our obligations and exercise our rights under the Terms of Service.
You further represent and warrant that: (i) you own or have all necessary rights to all Feedback; (ii) you have disclosed any compensation or incentives received in connection with your Feedback; and (iii) your Feedback will comply with these terms. We are and shall under no circumstances be obligated to (1) maintain any Feedback in confidence; (2) pay compensation for any Feedback; or (3) respond to any Feedback.
We may, but are under no obligation to, monitor, edit, or remove Feedback that we, in our sole discretion, determine to be unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene, or otherwise objectionable, or that violates any party’s intellectual property or these Terms of Service.
You agree that your Feedback will not violate any right of any third party, including copyright, trademark, privacy, personality, or other personal or proprietary right. You further agree that your Feedback will not contain defamatory or otherwise unlawful, abusive, or obscene Feedback, or contain any computer virus or other malware that could in any way affect the operation of the Services or any related website. You may not use a false email address, pretend to be someone other than yourself, or otherwise mislead us or third parties as to the origin of any Feedback. You are solely responsible for any Feedback you provide and its accuracy. We take no responsibility and assume no liability for any Feedback posted by you or any third party.

SECTION 12 – ERRORS, INACCURACIES, AND OMISSIONS 
Occasionally there may be information in or on the Services that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, delivery times, and availability. We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information or cancel orders if any information is inaccurate at any time up until your order has been confirmed. In the event of an obvious pricing error on a product, we reserve the right to cancel the order, provided that you realized or should have realized that the price was incorrect.

SECTION 13 – PROHIBITED USE
You may only access and use the Services for lawful purposes. You may not, directly or indirectly, access or use the Services: (a) for any unlawful or malicious purpose; (b) to violate applicable international, national, or local laws and regulations; (c) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (d) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate against any of our employees or any other person; (e) to submit false or misleading information; (f) to send, knowingly receive, upload, download, use, or reuse material that does not comply with these Terms; (g) to transmit, or procure the sending of, advertising or promotional material, including "junk mail", "chain letters", "spam", or any other similar solicitation; (h) to impersonate or attempt to impersonate any other person or entity; or (i) to engage in any other conduct that restricts or inhibits anyone's use or enjoyment of the Services, or which, as determined by us, may harm Anorama, Shopify, or users of the Services, or expose them to liability.
Additionally, you agree not to: (a) upload or transmit viruses or any other type of malicious code that will or may be used in any way that affects the functionality or operation of the Services; (b) reproduce, duplicate, copy, extract, sell, resell, or exploit any portion of the Services; (c) collect or track the personal data of others; (d) spam, phish, pharm, or pretext against the Services; (e) use robots, spiders, scraping, data collection and extraction tools, automated devices or processes, AI tools (such as agent-based AI), or automated or manual methods to access the Services; or (f) interfere with, circumvent, or override security or authorization features, robot exclusion headers, or other measures we use to restrict access to the Services. We reserve the right to suspend, disable, or terminate your account at any time, without prior notice, if we determine that you have violated any part of these terms.

SECTION 14 – AGENTS 
14.1 This section ("Agent Terms") applies if you use, allow, enable, or cause the deployment of an Agent to access, use, or interact with any of the Services. "Agent" means any software or service that takes autonomous or semi-autonomous actions for, or on the instruction of, a person or entity and that can be executed for, or with the help of, a person's device, without direct supervision.
14.2 No Agent may access, use, or interact with the Services unless it always identifies itself and acts in strict accordance with the requirements in section 14.4 below. Furthermore, no Agent may access, use, or interact with the Services if we have requested that the Agent refrain from accessing, using, or interacting with any service.
14.3 We may restrict, including through technical measures, whether and how an Agent may access, use, and interact with the Services.
14.4 Agents must: (i) in all HTTP/HTTPS requests, identify that the request is from an Agent and disclose the Agent's name by including the following  wing in the request's user-agent string: "Agent/[agent name]"; (ii) not hide or obscure that access, use. or interaction comes from an Agent, for example  by (a) mimicking human behaivor and interaction patterns, or (b) solving or circumventing robot filters or measures intended  to distinguish computer use from humans; (iii) respond truthfully to all questions or instructions aimed at detemining wether interactions come from a human or a computer; (iv) not circumvent or otherwise avoid any measure intended to block, restrict, modify or control whether and how Agents access, use or interact with the Services.

SECTION 15 – TERMINATION
We may terminate this agreement or your access to the Services (or any part thereof) at our sole discretion at any time without prior notice, and you remain liable for all amounts due up to and including the date of termination.
The following sections will continue to apply after any termination: Intellectual Property, Feedback, Termination, Disclaimer of Warranties, Limitation of Liability, Indemnification, Severability, Waiver, Entire Agreement, Assignment, Governing Law, Privacy Policy, and any other provisions which by their nature should continue to apply after termination.

SECTION 16 – DISCLAIMER OF WARRANTIES
The information presented in or through the Services is made available solely for general information purposes. We do not guarantee that the information is always completely accurate, exhaustive, or useful. Any reliance you place on such information is strictly at your own risk. We disclaim all liability for damages or losses arising from any reliance placed on such materials by you or any other visitor.
We strive to ensure that the Services function flawlessly, but we cannot guarantee that your use of the Services will be entirely uninterrupted, secure, timely, or error-free.
Except as expressly stated by Anorama, or as required by mandatory legislation, the Services and all products delivered to you through the Services are provided "as is" and "as available" for your use. This means we disclaim all other representations or warranties, whether express or implied, to the maximum extent permitted by applicable law. Nothing in these terms limits or affects the statutory rights you have as a consumer under applicable consumer protection legislation (such as your right to file a complaint regarding defective products).

SECTION 17 – LIMITATION OF LIABILITY
To the extent permitted by applicable law, Anorama AB, our partners, directors, employees, affiliates, agents, contractors, service providers, or licensors, as well as Shopify and its affiliates, shall in no event be held liable for any indirect, consequential, or incidental damages. This includes, but is not limited to, loss of profit, lost revenue, loss of savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability, or otherwise, arising from your use of the Services or any products purchased through the Services.
Our total liability to you for any damages arising in connection with your purchase or use of the Services shall, unless otherwise required by mandatory consumer protection legislation, be limited to the amount you have paid to us for the specific product to which the claim relates. Nothing in these terms shall, however, limit our liability in the event of intent or gross negligence, or for personal injury where applicable law prohibits such limitations.

SECTION 18 – INDEMNIFICATION
To the extent permitted by applicable law, you agree to indemnify, defend, and hold harmless Anorama AB, Shopify, and our affiliates, partners, directors, employees, agents, contractors, licensors, and service providers from any claims, losses, damages, or costs (including reasonable attorneys' fees) brought by a third party due to or arising out of: (1) your breach of these Terms of Service or the documents they incorporate by reference, (2) your violation of applicable law, or (3) your unauthorized or unlawful use of the Services.
We will notify you of any indemnification claims, but a failure to promptly notify does not relieve you of your obligations unless it has a material adverse impact on your ability to defend the claim. Anorama reserves the right to assume the exclusive legal defense and negotiations regarding such claims. You agree to cooperate with us in the defense of these claims and provide relevant documents if required.

SECTION 19 – SEVERABILITY 
In the event that any provision of these Terms of Service is determined to be unlawful, void, or for any reason unenforceable, such provision shall nonetheless be enforced to the fullest extent permitted by applicable law. The invalid or unenforceable portion shall in that case be deemed to be severed from these Terms of Service. Such determination shall not affect the validity and enforceability of any other remaining provisions.

SECTION 20 – WAIVER AND ENTIRE AGREEMENT
Our failure to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.
These Terms of Service and any policies or operating rules posted by us on this website or in respect to the Service constitute the entire agreement and understanding between you and us. They govern your use of the Service and supersede any prior or contemporaneous agreements, communications, and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).

SECTION 21 – ASSIGNMENT
You may not assign, delegate, or transfer these Terms of Service, or any of your rights or obligations hereunder, to any other party without our prior written consent. Any assignment made without our consent is void. We reserve the right to assign, delegate, or transfer these Terms, as well as our rights and obligations, to a third party (for example, in the event of a sale of the business) without your consent or prior notice.

SECTION 22 – GOVERNING LAW AND DISPUTE RESOLUTION
22.1 Governing Law: These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with Swedish law. In the case of sales to consumers outside of Sweden, the consumer may also be entitled to protection under mandatory legislation in their country of residence.
22.2 Consumer Dispute Resolution: If a dispute arises that we are unable to resolve together, you as a consumer in Sweden have the right to turn to the National Board for Consumer Disputes (ARN) via www.arn.se or Box 174, 101 23 Stockholm. It is our policy to follow ARN's recommendations.
22.3 Alternative Dispute Resolution within the EU: If you reside in an EU country other than Sweden, you can submit your complaint online via the European Commission's Online Dispute Resolution (ODR) platform at the following link: ec.europa.eu/consumers/odr.
22.4 Jurisdiction: In the event of a legal dispute, the matter shall primarily be settled by a Swedish court of general jurisdiction, with the Örebro District Court (Örebro tingsrätt) as the court of first instance, unless mandatory legislation grants the consumer the right to a different court.

SECTION 23 – HEADINGS 
The headings used in this agreement are included for convenience only and shall not limit or otherwise affect these Terms.

SECTION 24 – CHANGES TO THE TERMS OF SERVICE
You can review the most current version of the Terms of Service at any time on this page.
We reserve the right to update, change, or replace any part of these Terms of Service by posting updates and changes to our website. Changes apply to all orders placed after the change has been published. It is your responsibility to check our website regularly for changes. We will notify you of any material changes to these Terms in accordance with applicable law, and such changes will take effect on the date specified in the notice.

SECTION 25 – CONTACT INFORMATION
Questions about the Terms of Service should be sent to us at kontakt@anorama.se.
Our contact information is listed below:

Company Name: Anorama AB
Email Address: kontakt@anorama.se 
Postal Address: Ringvägsplan 60, 70385 Glanshammar, Sweden 
Phone Number: +46791044270
Company Registration Number: 559592-2476 
VAT Registration Number: SE559592247601